Course Overview
The airline ticketing and travel management industry is a dynamic, fast-paced sector that combines aviation knowledge with customer service excellence. Whether you dream of working at an airline reservation counter, a travel agency, or a corporate travel desk, mastering GDS (Global Distribution System) software is the non-negotiable foundation of a successful career.
Vajra Aviation's Airline Ticketing and Travel Management course provides end-to-end training on both Amadeus and Galileo GDS platforms — the two most widely used reservation systems in India and globally. You will learn fare construction, booking procedures, ticketing, refunds, exchanges, and the full lifecycle of a passenger reservation from enquiry to boarding.
Course Curriculum
A hands-on, industry-aligned curriculum covering every aspect of airline ticketing and travel management:
- Global aviation industry overview — airlines, alliances, IATA
- Types of travel agencies — OTA, retail, corporate, GSA
- IATA — role, ARC, BSP and ticketing regulations
- Airline codes — IATA airline and city codes
- Airport codes — major Indian and international airports
- Amadeus system navigation and command structure
- Flight availability display — encoded and decoded formats
- Passenger Name Record (PNR) creation and modification
- Seat selection, meal requests, and special service requests (SSRs)
- Queues management in Amadeus
- Galileo system overview and cryptic command format
- Availability display and booking commands
- PNR creation, modification, and cancellation in Galileo
- Hotel and car rental booking in Galileo
- Comparison of Amadeus and Galileo for agency workflows
- IATA fare construction principles — NUC, currency conversion
- Routing and mileage system for international fares
- Domestic fare classes and pricing categories
- Ticket issuance — paper tickets and e-tickets
- Taxes, fees, and surcharges in fare calculation
- Ticket reissue and endorsement procedures
- Voluntary and involuntary changes and refunds
- Cancellation penalties and fare conditions
- Group bookings and corporate account management
- Waitlisting and upgrade request procedures
- Setting up and running a travel agency business
- BSP (Bank Settlement Plan) — invoicing and payments
- Holiday package creation and selling
- Hotel bookings — GDS hotel chains and direct bookings
- Visa, insurance, and ancillary services in travel management
Eligibility Criteria
- 10+2 (HSC) in any stream — or graduate in any discipline
- Age: 18 years and above (no upper age limit)
- Basic computer literacy (typing and internet use)
- Good communication skills in English
- Interest in aviation and travel industry
- No prior GDS or ticketing knowledge required — absolute beginners welcome
Duration & Schedule
The Airline Ticketing course runs for 2 to 4 months depending on the batch type.
Regular Batch
Mon – Sat | 9 AM – 1 PM
Duration: ~4 Months
Ideal for: Students & freshers
Fast-Track Batch
Mon – Sat | 9 AM – 5 PM
Duration: ~2 Months
Ideal for: Career switchers
New batches start every month. Call us to confirm the upcoming schedule and seat availability.
Certification
Graduates receive a Vajra Aviation Airline Ticketing & Travel Management Certificate (ISO 9001:2015 certified) that is aligned with IATA standards and recognized by travel agencies and airlines across India. The course includes practical GDS competency certification in both Amadeus and Galileo.
- Vajra Aviation Airline Ticketing & Travel Management Certificate (ISO certified)
- Amadeus GDS Practical Competency Certificate
- Galileo GDS Practical Competency Certificate
- Placement assistance with travel agencies and airline partners
Career Outcomes
Our Airline Ticketing graduates secure positions across the travel and aviation industry:
- Airline Reservation Agent at IndiGo, Air India, SpiceJet, Akasa Air
- Travel Consultant at OTAs (MakeMyTrip, Yatra, Cleartrip) and retail agencies
- Corporate Travel Desk Executive at IT companies and corporates
- Airport Check-in Agent with airlines and ground handling companies
- Travel Agency Owner / Franchise partner
Salary Potential
Entry-level ticketing agents earn ₹12,000–20,000/month. Experienced GDS-certified travel consultants and corporate travel managers earn ₹25,000–45,000/month.
Why Vajra for Airline Ticketing?
Live GDS Access
Hands-on training on actual Amadeus and Galileo systems — not simulators. Real booking experience from day one.
Small Batch Sizes
Personalised instruction with maximum computer access time. Every student gets individual attention on the GDS terminal.
Placement Support
Our dedicated placement cell connects ticketing graduates with airlines, travel agencies, and corporate travel departments.
ISO 9001:2015 Certified
Our certificate carries the quality assurance of an internationally certified institute — valued by employers.
